3rd Floor East Wing Kitchen Area
3rd Floor East Wing is where Corporate Mid-Market and Finance reside:
·
Finance
is made up of the following teams
o Sales Ledger – responsible for generating and sending out product & service invoices to customers and chasing payments
o Accounts teams – responsible for management of Zen accounts, paying suppliers, wages etc.
· Corporate Mid-Market Includes;
o Sales – includes Telesales, Desk based Account Managers and Business Development Managers & Sales Support
o Operations- Service Desk, Second Line & Network Engineering -
o Customer Solutions Architects – design the bespoke customer solutions
o Project Management – project manage
o Cloud & Hosting – look after our cloud and hosting services
o Provisioning – look after product & service orders once they have been placed and manage them through to completion including managing any exceptions
o Technical Support – deal with customers technical issues regarding their phone line and broadband services.
o Systems Development – satellite teams who look after system changes and integration